Student Support

We want to ensure the right level and type of support is in place for every one of our learners to be successful and treated as an individual. We believe that each student should be individually supported to grow and develop personally and professionally.

When you join us you’ll have access to a network of mentors and online 24/7 confidential counselling services for your emotional wellbeing, as well as a dedicated safeguarding team of staff, student-to-student safeguarding champions and your own personal tutor.

Our Multi Faith Chaplaincy is available for the pastoral care of everyone in the college community, regardless of their faith or beliefs, to provide care and support for your spiritual needs. Our Christian, Islamic and Sikh chaplains provide someone to talk to when you need a confidential ear, someone who can support you in emotional or spiritual issues, and – of course – someone to explore your faith with, while Prayer Rooms are provided for your quiet reflection and contemplation.

We want all of our learners to feel safe in College and we have a zero tolerance policy towards bullying and sexual harassment. A dedicated team of staff work throughout the campus to keep learners safe and secure and help them to settle into College life.

– The Student Hub is a one-stop shop for Welfare, Finance, Study and Support Services. It’s also the centre from where we run our library services, and includes a quiet-study zone.

– The Welfare Team is available to advise you on everything from personal problems and financial support to childcare and staying safe.

– The Student Support Team is there to help, support and guide you every step of the way. We’ll help you to find your classroom and tutors, help you with timetable queries, help you to access the right support, check you are well and feel safe, and help motivate you and encourage you to do well. We are friendly and approachable, and available throughout college.

– Learning Coaches are there to help you catch up with any gaps in your learning.

– Mentors can give you motivational guidance to benefit your emotional, psychological and social wellbeing.

– We offer you specialist support with dyslexiaadditional learning needs and disabilities.

– Your own personal tutor will encourage and support you, discuss your progress and regularly review your goals with you.

– A team of Programme Achievement Managers will help you to overcome any barriers to achieving your qualification. Our unique methods of support range from individualised support plans working in conjunction with teaching staff, to catch up plans and home visits which provide students with the social support needed.

For students who have Special Educational Needs and Disabilities, and want to access mainstream provision to continue their studies, we can offer support to help you. For more information please click here.

For students who need support with Maths and English, we can help you. Please click here.

We take the welfare of all students and staff extremely seriously. If you have any concerns, please ask at Reception for support. You can also contact the safeguarding team at [email protected] or call 0121 415 7244 and ask for a Safeguarding Officer.

For all general enquiries, please freephone 0121 458 3898.

Learners With Disabilities

We believe very strongly that life should be a level playing field, and the College has an excellent reputation for ensuring that everyone gets an equal opportunity to succeed. Our learning support centre will be able to give individual, practical support to anyone who feels that they have additional needs, disabilities or other factors that may affect their learning or their enjoyment of College.

We offer one-to-one support sessions, specialist assessments, classroom support, literacy and numeracy programmes, and assistive computer software for learners who need help with their course work, or have specific learning, physical and/or mental health difficulties. Hub Extra includes:

Additional NeedsAdditional Needs is a specialised service which offers assessments and support for learners with specific learning difficulties such as dyslexia, dyspraxia, ADHD, autism, Asperger Syndrome, impaired vision or hearing, reduced mobility, cerebral palsy, epilepsy, arthritis and ME. You may also want support if English is not your first language. We can also offer communication support workers and interpreters for deaf students, readers/scribes and other support staff appropriate to your needs. To find out about the support available, please contact our Sian Whitehouse, Additional Learning Support Manager at [email protected]

Dyslexia Support
We offer a wide range of support including: specialist assessments, one-to-one support sessions, classroom support, literacy and numeracy programmes and assistive computer software. If you want to find out more about the support available, please contact [email protected]

Student Services
If a student experiences any difficulties outside of college during their time with us our Student Services team is on hand to help with issues ranging from Health & Wellbeing, financial troubles and housing queries. In addition to the support of their Personal Tutor students can be referred for in house confidential counselling. Dependent on their individual circumstances students may also qualify for financial assistance during their studies with us. This includes our Student Finance Bursary Scheme and Free School meals. All students at Cadbury are entitled to support with travel costs, and more details can be found here.

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